"Contribution to the mapping of customer's requirements and process parameters"

International audienceThis study proposed a decision method to help designers and engineers select manufacturing process that ensured to meet customer's requirements. It has intended to make a decision on manufacturing parameters such as quality, time, cost and environmental impact. The decision method was structured by a matrix. It was used to evaluate the relationship matrix between the manufacturing process of each product attributes and all the manufacturing parameters. The method was in 2 steps. The first was to create the matrix. The second was to support how to use the matrix to make a decision and select manufacturing process. Results from the matrix can be used to guide for selecting manufacturing process that is corresponding to customer's requirements